No icon on desktop after virus

Last night my sister-in-law called me, just about in tears. It was like aliens had abducted her desktop. Not aliens: hackers. Her system had indeed been infected by a virus, and it took me a few sweeps with Malwarebytes Anti-Malware still the best recovery tool out there, IMHO to get rid of it.

The hard drive still showed nearly full, meaning nothing had actually been erased, but for all intents and purposes, the stuff was still MIA. Fortunately, I found a utility that worked a seemingly major miracle: It brought everything back. This free, self-contained utility is available via BleepingComputer courtesy of a user named Grinler.

Just download and run the program, then be prepared to wait. Yes No. Sorry this didn't help. Thanks for your feedback. Tried the SFC, no luck there, the second method failed as the User accounts would not come up, anything that needed explorer.

So there was no solution for this issue aside from a complete format and a clean installation. Similar issue after my Win 10 upgrade from Win 7 home premium I got nagged into doing it by Windows Update.

I think there are quite a few people with this type of issue. After login, desktop and taskbar appear briefly s , all looks perfect, then they disappear. Faulting application name: explorer. I can access the legacy control panel "Control" in Task Manager , but am unable to access any of the new Windows 10 settings linked from it class not registered error.

If I launch e. Administrative Tools, I see a normal and fully functional file explorer window and can happily browse all my file systems, have right click context menu, etc. It's not shown anywhere on the legacy "system restore". Tell me, Mr. He says he can open task manager, then he can open any file directory, which will open file explorer. Maybe a failed software update, or install, who knows. Hi, On startup, after the welcome screen, Windows 10 drops right into a black screen and a cursor.

Nothing else. No wallpaper, desktop, icons, Systray, start button, menu, nothing. I'm able to get the task manager up and run programs, I'm typing this from this affected PC now. Upgraded from Win7 Home 32 bit. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hello Charlie, Thank you for your interest in Windows Method 2: You may check the same issue with the new user account. Refer to the steps below to create a new User Account: Go to Settings. Choose Accounts and then select Other User Accounts towards the left.

Select Add an Account. Enter a user name and hit Next. Click on Finish. Sign out from the current Account and Log into the new account. Check if issue persists.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on August 18, Thanks for your assistance, Harkanwar.