Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information.
For more information about Visio Viewer , visit the following Microsoft website:. If you can open your drawing in the Visio Viewer, the installation of Visio on your computer may be damaged, or your drawing may contain one or more objects that may be damaged.
Copy the drawing file to another computer that has Visio installed on it. If you can open your drawing on that computer, save the drawing file to a different folder on the hard disk of that computer, and then copy the drawing file back to the original computer. Windows may not be able to read the drawing file from where the drawing file is currently saved.
Copy the drawing file to another disk on your computer. For example, copy the file from a floppy disk to the hard disk. After you copy the drawing file to a different disk on your computer, try to open the drawing file. If you cannot copy the drawing file from the disk where the drawing file is saved, the drawing file may be cross-linked with other files or folders, or the drawing file may be located in a damaged sector of the disk. To troubleshoot this issue, follow the steps in Method 7.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:. Check your hard disk for errors. If you are running Microsoft Windows Millennium Edition Me or Microsoft Windows 98, use the Scandisk tool to detect file system errors or bad sectors on your hard disk.
Although the Check Disk tool or the ScanDisk tool can detect and repair file-system errors or bad sectors on the hard disk, Visio may still not be able to open or read the file. Save the drawing as an XML drawing. To do this:. You cannot prevent all corruption that may occur to files. Hard disks may wear out, power supplies may fail, and other unforeseeable events may occur that cause files to become damaged. The following tips and suggestions may help reduce the number of damaged files that occur in Visio and in other programs.
Configure the AutoRecover setting to a value that works for you. If your computer stops responding or if you lose power unexpectedly, Visio opens the AutoRecovery file the next time that you start the program. The AutoRecovery file may contain unsaved information that would otherwise be lost from your original drawing file.
Solution Steps or information to resolve the problem. If the problem persists or if you need to send information, please contact BiZZdesign Support. There can be several causes, described in the details of the error message. If step 1 has not resolved the issue, check your Activity Console to see if it shows any error messages. To view the Activity Console, click its icon in your system tray to open it. If the previous step has not resolved the problem, try to determine the scenario in which this error occurs.
It is recommended to try and reduce the number of steps in the scenario as much as possible, while still getting the same internal error. Write down each scenario step so that the problem can be reproduced by BiZZdesign. To ensure your scenario can be reproduced by BiZZdesign, provide as much information as possible. Try to provide the following information:. BiZZdesign will analyze the problem and suggest a proper course of action and fix any potential bugs so that the problem will not occur in a next release of the BiZZdesign product.
Verify that the error can be reproduced. Please, report this issue to BiZZdesign Support, along with the scenario to reproduce the error. It might be that the model package is still in use, verify that the user has closed the model package, wait for a few minutes and try again.
If the problem persists, please report this issue to BiZZdesign Support, along with the scenario to reproduce the error. If this error occurs when removing a storage place in the Enterprise Studio Options, you are still contributing to one or more model packages or projects stored at the storage place.
If this error occurs in another scenario, verify that the error can be reproduced. This error occurs when something goes wrong when trying to claim a branch that is already claimed. The requested claim is on an increment keeps track of the claims for the uncommitted changes the users make that is already committed. This error indicates that a claim cannot be created because the increment keeps track of the claims for the uncommitted changes the users make has been removed.
This error indicates that a model could not be taken offline for offline editing, because it is read-only in the current collaboration e. It is possible that someone recently changed the scope of the collaboration to exclude the model you attempted to take offline.
If the model is part of the scope and the error persists, please report this issue to BiZZdesign Support, along with the scenario to reproduce the error. This error indicates that the increment keeps track of the claims for the uncommitted changes the users make that was to be created already exists on the server.
The error can be ignored, and the increment can be considered to have been created successfully. Meta-increments are created to prepare metamodel migrations. Only one such meta-increment keeps track of the claims for the uncommitted changes the users make can be active for a shared model package at any time. This error indicates that a meta-increment could not be created because one already exists for the model package.
Wait for the current migration to be finished, or ask your HoriZZon Server administrator to remove the claims of the user that has created the current meta-increment. When making changes to the metamodel, the model cannot be checked out to make changes to the model. Update your model package or project with new commits of the metamodel.
It is not allowed to create the model package of the given type. It is only allowed to create a project for a model package. For example, creating a project for another project is not allowed. This is an error that indicates something went wrong during the execution of an SQL query in a database. Please, report this issue, together with the SQL query that can be found in the details of the error message, to BiZZdesign Support, along with the scenario to reproduce the error.
Every time the Activity Console is started, it performs an integrity check on the databases. These checks are done in order to protect the user against loss of data. This error occurs if one of integrity checks has failed. In order to prevent possible further corruption of data, the Activity Console will not start. Please, contact BiZZdesign Support in order to resolve this issue and provide them with the technical information given in the error message.
Hi everybody, i'm trying to modify some visio files where i've inserted CAD drowings. Now i changed the PC and i have Visio and Autocad How can i solve this probelm? Unfortunately i don't have the dwg files. Best regards, Luca. Tuesday, February 26, PM. Thursday, February 28, AM.
Hi Vinay, thanks for your replay, but yes Regards, Luca. Hi Jaynet, thanks for your replay, but the solution you propose it doesn't work.
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